Russian tourists are massively deployed at the entrance to Mexico

Fourteen Russian tour operators record frequent cases of refusals to Russians to enter Mexico — about 10% of the total tourist flow. In this regard, tour operators have sent a collective appeal to the Ambassador of Mexico to the Russian Federation Eduardo Villegas Megias with a request to clarify the requirements for tourists planning a trip to this country, the Russian Union of Travel Industry (PCT) reports.

"Unfortunately, cases have become more frequent when people arriving in Mexico with paid tours, confirmed hotel reservations, return tickets and other necessary documents are not allowed. We cannot be sure that our customers will cross the border," the text of the appeal says.

Tour operators note that on the eve of the high season they want to protect customers from such incidents as much as possible.

According to the director of tourism of the Caribbean Club company Lada Popelo, such cases occur regularly and for several years, the case has been brought to court more than once and tourists, as a rule, win. But the most unpleasant thing is that both the embassy and the Mexican receiving companies say they are not responsible for the actions of the migration services.

As a result of such incidents, responsibility is shifted to tour operators.

"Now I'm collecting in Mexico is a group of 12 people for February, it's an expensive trip. If tourists are not allowed to pass, then we will talk about the return of about 6 million rubles per tour, and even moral damage will be recovered. There are questions whether it is worth working with the direction at all with such risks," Popelo noted.

She added that now it will be difficult to cope with this problem without support at the level of the embassy and the Foreign Ministry.

Irina Ovchinnikova, head of the profile department of the tour operator Vand, confirmed the refusal of the Mexican side to let Russians into the country.

"Following the results of the interview, three people were deployed — a family with a child. There was even a letter of guarantee from us that the tourists would return to Russia, but it didn't help — they were suspected of wanting to emigrate to the United States," she said, adding that the situation began to get complicated about six months ago.

Ovchinnikova stressed that a similar situation about a year ago forced the tour operator to reimburse those who did not get into the Mexico clients all expenses. Now the company in most cases warns tourists that they risk not passing the border. And basically just sells ground handling without tickets.